Privacy Policy

ELOARA

Last updated: February 2026

ELOARA (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from www.eloara.com (the “Site”) or interact with our services (the “Services”).

By using our Services, you agree to the terms of this policy.

1. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last updated” date.

2. INFORMATION WE COLLECT

We collect information to provide a seamless, secure, and personalized experience.

Information you provide directly

Name, email, phone number
Billing and shipping address
Payment confirmation details
Order history and interactions
Customer support messages

Providing certain information may be necessary to complete your purchase or access features.

Information collected automatically

When you use our Site, we may collect:

Device and browser information
IP address
Pages visited and interaction data
Referral sources

This is collected through cookies and similar technologies.

Information from third parties

We may receive information from:

Payment processors
Shipping and fulfillment partners
Analytics and advertising platforms
E-commerce service providers

All third-party data is handled in accordance with this policy.

3. HOW WE USE YOUR INFORMATION

We use your information to provide a reliable and elevated experience.

Order fulfillment

Process payments
Deliver products
Manage returns and exchanges
Send order updates

Customer experience

Respond to inquiries
Improve product and service quality
Optimize site performance

Marketing & communication

We may send you updates, offers, and relevant content via email or other channels, in accordance with applicable laws.

You can opt out at any time.

Security & fraud prevention

We use data to:

Prevent unauthorized access
Detect fraud
Protect our customers and platform

4. COOKIES

We use cookies to:

Ensure proper site functionality
Analyze usage and performance
Personalize your experience

You may disable cookies in your browser settings.
Please note this may impact certain features.

5. HOW WE SHARE INFORMATION

We only share information when necessary to operate our business:

With service providers (payments, logistics, hosting, analytics)
With advertising partners (for relevant campaigns)
When required by law or legal process
In case of business restructuring (e.g. merger or acquisition)

We do not sell your personal data.

6. DATA SECURITY & RETENTION

We implement reasonable safeguards to protect your information.

However, no system is completely secure.

We retain personal data only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes

7. YOUR RIGHTS

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability
Withdraw consent

To exercise your rights, contact us below.

8. INTERNATIONAL USERS

As a global brand, your information may be processed outside your country.

We rely on appropriate legal safeguards for international data transfers.

9. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 16 years of age.

We do not knowingly collect data from children.

10. THIRD-PARTY LINKS

Our Site may contain links to external websites.

We are not responsible for their privacy practices.

11. CONTACT

For questions or data requests:

📧 hello.eloara@gmail.com
🌐 www.eloara.com

12. ABOUT ELOARA

ELOARA creates minimalist, functional bags designed for women who value clarity, movement, and control.

Everything in place. Without effort.